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Version Support Policy

Overview

This document applies to the following products:

  • ngrok Agent

Versioning​

We follow Semantic Versioning, and limit breaking changes to major upgrades.

Cadence​

Our typical minor release happens at least quarterly while our typical patch release is at least monthly. Critical bug fixes may cause a more immediate release outside of the normal cadence. We also aim not to make releases during major US holiday periods.

Support Period​

In accordance with our release cadence, ngrok will support a minor release for 14 months. Support includes:

  • Patches
  • Critical Security Fixes

Towards the end of the 14-month support period, the following will happen:

  • The two-month upgrade cycle will begin. During the last two months of a support period, the following will apply:
    • No more patches or critical security fixes will occur.
    • Announcements will be made attempting to notify users through the following channels:
      • Via email
      • Via social media
      • Status Page
      • Documentation Page
      • That release’s agent banner

After the two-month upgrade cycle has ended, the following will happen:

  • The Agent version will enter end-of-life and will no longer be able to connect to ngrok's cloud network. Attempting to connect with an unsupported agent will result in an error message.

Extended Support​

Extended support beyond LTS is available to customers on a commercial basis. It includes critical security fixes only. Contact us for additional details.

Release Support Chart​

Support StatusReleaseRelease DateLatestActive SupportEnd of Life
Active3.18x2024-10-313.18.12025-10-312025-12-10
Active3.18x2024-10-173.18.02025-10-172025-12-10
Active3.17x2024-10-103.17.12025-10-102025-12-10
Active3.17x2024-10-103.17.12025-10-102025-12-10
Active3.16x2024-09-093.16.12025-09-092025-11-09
Active3.15x2024-08-293.15.02025-08-292025-10-29
Active3.14x2024-08-013.14.02025-08-012025-10-01
Active3.13x2024-07-183.13.02025-07-182025-09-18
Active3.12x2024-06-273.12.12025-06-272025-08-27
Active3.11x2024-06-133.11.02025-06-132025-08-13
Active3.10x2024-05-233.10.12025-05-232025-07-23
Active3.9x2024-04-243.9.02025-04-242025-06-24
Active3.8x2024-03-143.8.02025-03-142025-05-14
Active3.7x2024-03-073.7.02025-03-072025-05-07
Active3.6x2024-02-073.6.02025-02-072025-04-07
Active3.5x2023-12-073.5.02024-12-072025-02-07
Active3.4x2023-11-033.4.02024-11-032025-01-03
End of life3.3x2023-05-093.3.52024-05-092024-08-12
End of life3.2x2023-03-133.2.22024-03-132024-08-12
End of life3.1x2022-09-143.1.12023-09-142023-11-14
End of life3.0x2022-03-283.0.72023-03-282023-05-28
End of life2.3x2018-12-042.3.402019-12-042020-02-04